1. The Username and Password fields are case sensitive. Please be sure your “Caps Lock” key is not on. Make sure that you are typing in the appropriate case (lowercase or caps) for letters.
2. All logged-in sessions expire with 60 minutes of inactivity or when you close your browser. You will be asked to re-login if you have been inactive on the site for at least 60 minutes or you have closed your browser.
3. Cookies: This site requires that your browser accepts “per-session” cookies. Cookies are little text files that the web site stores on your computer and they contain information such as the date and time of your visit, whether you have visited before, etc. Only information that you provide will be contained in the cookie. The site will still work if you have configured your browser to not accept cookies stored on your computer. But you must at least have “per-session cookies” enabled. In this case, the information is stored temporarily in your browser’s memory and is discarded when you close the browser (no text file will be created).